Cancel culture deals with people who fail to conform to societal norms by saying problematic stuff.

In this context, the term "cancel culture" refers to the practice of publicly calling out individuals, whether they be public figures, brands, or celebrities, and requesting that the public cease supporting them as a result of their problematic actions, such as disseminating inappropriate or offensive content on social media or simply associating themselves with things that the public finds repugnant and unacceptable.
Due to social media's potential to reach a large audience with a single post within a notably short amount of time after it has been uploaded, it has been crucial for the cancellation process to be as successful. This clarifies the relationship between social media and cancel culture even further.
The influence of cancel culture in public relations
Public relations strive on building a good reputation for their representative and maintaining a positive public image for a brand or organization and cancel culture can simultaneously act as a big brand breaker. This means that a brand can lose a massive number of supporters due to how social media is widely used.
How could PRPs respond to such occurrences?
Public relations practitioners should always have a backup plan as per their responsibility.
They should always understand that an organization’s reputation is their number one priority and so should always try to put it at their forefront.
And lastly but not least, they should always be prepared for problems to build up in the most unexpected times and be able to find ways around them in that instance.
It is very crucial for a public relations practitioner to always have a plan in place for whenever a crisis rises. This will enable them to always have a way out even on issues they would have never thought they could tackle. Planning out a response before these problems even attempt to rise will also reduce some of the stress and not knowing what to do when that time comes from the equation.